Shipping, Pickups, & Returns

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Shipping

We ship to any address in the world. For international shipping: Shipping costs will be estimated by weight* and delivery dates are based on the shipping provider. 

  • All orders ship every week on Tuesday and/or Friday. 
  • Orders over $75 are subject to a 3-5 business days hold for payment processing. 
  • All orders placed after 2:00 pm EST are considered a next business day order.  
  • Orders placed after the end of business day will be processed within 3-5 business days.

*The items weight can be found on the product detail pages. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next ounce and/or pound. 

Pickup

  •  Pickup orders are scheduled by email as soon as the order has been completed.  
  • Pickup orders that are not picked up within 7 business days are considered abandoned.  
  • Abandoned orders will be returned to stock and a refund will not be issued.  
  • Pickup orders are processed in the order that it is received within 3-5 business days.  

Return Policy

We will pay the return shipping cost if the wrong item is received or damaged. 

For US orders: Returns are accepted within 14 days of delivery for all unopened and unused products. A store credit will be issued after 14 days. Buyer is responsible for return shipping costs.

  • Exchanges can be made within 60 days of delivery for all unopened and unused products. To return an item, please contact us with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order. Exchanges after 14 days have zero cash value. 

For International orders: Unfortunately, we aren't offering merchandise exchanges on orders shipped internationally. 

•We will pay reshipping costs for any damaged or wrong items shipped.  

•We will issue a store credit within 60 days of purchase for any returned items within 60 days. 


Cancellations are accepted within 24 hours* after 24 hours a store credit will be issued.  


*Orders that have been shipped within the first 24 hours after placing an order can not be cancelled.  



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